Shipping Origin and Delivery Times

All of our products ship from Leander, Texas and typically ship via USPS standard services unless otherwise specified.  Delivery times vary but usually are between 1-6 business days depending on the distance from our warehouse. We have been known for occasionally upgrading the shipping service at no additional cost. 

 

International Shipping

Please note: all pricing is listed in US dollars and all payment processing is in US dollars.

Shipping charges on orders delivered outside of the United States are calculated on a case-by-case basis and shown during the checkout process.  Simply place your order online to get a real-time shipping quote.

Expedited Shipping

We can ship all of our items by expedited service including overnight, 2nd day, and 3rd day.  Real-time expedited shipping quotes are available during the checkout process.

Inclement Weather Advisory

Deliveries may occasionally be delayed due to inclement weather (snow storms, etc.), including natural disasters. Please check directly with the delivery carrier for your order if your package has been delayed. GreenSterling.com is not responsible for unexpected delays caused by inclement weather or delivery carrier service interruptions, and we will not issue refunds (full or partial) should these circumstances arise.

Order Processing

We typically ship all orders next business day excluding holidays.  Orders placed prior to 9 am (CST) have a good chance of shipping the same day, but that is not guaranteed.

Signature Required at Delivery

In some cases, we may need a signature at time of delivery.  If you are unavailable to sign and receive shipment after 3 attempts and the shipping carrier returns the order, you will be responsible for all restocking fees and shipping charges on products that are returned to our warehouse.

Order Tracking

GreenSterling.com will email you an order confirmation immediately after your order has been placed and we follow up with another email with tracking information once your order has shipped.  You can login to your account anytime to check the status of your order.